Our Services

At iCare Plan Management we take the time to get to know you and understand your particular NDIS needs and goals.

  • We give Participants a personalised approach to their NDIS Budget Management
  • We pride ourselves in having expert knowledge of the NDIS Prince Guide.
  • We provide and a fast and hassle-free turnaround of provider payments.
  • iCare uses specialised software that allows us to provide up to date information regarding your NDIS plan and budget.

Simple Budget Management

iCare Plan Management’s software allows us to track all plan management costs against your NDIS budget with up-to-date totals against each of your funding categories

  • You will be provided with budget statement on the 1st of each month
  • You can be given access with a log in to the online dashboard to see exactly how your budget is tracking at any point in time
  • You can choose to approve invoices before they are processed or leave that to the plan manager.

NDIS Payment Processing

iCare will process, claim and pay invoices within a 3 – 5 business day time frame. We have a dedicated email inbox providing you with an automated response to ensure you know we have received your invoice. All invoices we receive are processed on the day of receipt. They are then claimed and paid upon approval by the NDIA.

A dedicated Finance Manager is available via email or phone should you have any query in relation to the payment of invoices or require additional remittances.

We are committed to assisting providers as well as our participants.

  • Need assistance on what an invoice should look like? We have templates and advice we can provide you
  • Need to understand the Price Guide? Just contact us to see what we can do to assist you.

Provider Management and Support Coordinators

We work directly with your providers and support coordinators, reducing the administration work for you.

iCare Plan management will work closely with your nominated Support Coordinator to ensure transparency of information. All documentation is recorded and maintained in relation to spending and reconciled against the Budget Statement.

The ability for support coordinators to log in to an online dashboard and have a monthly statement emailed to them also means that they have the most up to date knowledge of your NDIA Budget.

Expert NDIS Advice

We can help you get the most from your NDIS funding. We have expert knowledge in the Funding sector and years of experience behind us.